Fraud management

Fraud can go far beyond purely financial losses. It can severely damage your organization’s reputation and erode the trust of your customers, employees, and stakeholders.

It can also lead to regulatory penalties and legal disputes, which can have long-term consequences. Needless to say, proactively addressing fraud is essential to protecting not just your finances but also the integrity and sustainability of your organization.

Protecting what matters. Stopping fraud before it causes harm.

Effectively tackling fraud requires monitoring all banking operations across every channel, including virtual store payments and telecommunications activities from voice service providers, with a data-driven analytical approach.

The importance of fraud intelligence

Identifying potential threats before they occur saves time and resources. This enables real-time decision-making to determine the legitimacy of transactions, providing a smooth experience for customers while blocking fraudulent attempts, including phishing and banking malware, identity theft and account takeover, device compromises, payment fraud, and merchant and card fraud.

An integrated approach for covering all touchpoints

We offer proprietary technologies, third-party technologies, data, and people — all orchestrated to provide your company with a dynamic and reliable solution to respond to ever-evolving threats and protect your company and clients.

Fraud management diagram: client at the center, interaction between People, Technologies, Data, and Processes for prevention and detection.

Facts and figures

23M+

monitored users

50%

market share in one of Europe’s major financial hubs

60%

Italian banking outsourcers (+100 banks) are our Clients

Know your customer

A correct approach to the onboarding phase is the first line of defense in an anti-fraud strategy. Here's a quick walkthrough of how our fraud management solution helps prevent unauthorized access and reduce fraud losses.

Transaction fraud prevention and detection

A risk engine automatically reviews transactions and generates cases that can be used to train machine learning models.

Mobile device protection

Detect malicious behavior on mobile devices, the most critical attack surface.

Money mule detection

Early action on mule accounts is crucial. If left unmanaged, financial institutions risk significant financial, regulatory, and reputational damage.

Phishing detection

Identifying and preventing fraudulent activities where an attacker tries to convince the customer to communicate the credentials or confirm a fraudulent payment.

Spoofing detection

Identifying and preventing fraudulent activities where an attacker disguises themselves as a trusted entity to gain unauthorized access to information or systems.

Introducing RHDFM.

The orchestrator that coordinates anti‑fraud processes, workflows, and teams.

RHDFM, our proprietary suite, orchestrates and manages all investigation processes and workflow with advanced analytics and AI/ML capabilities, ensuring a secure relationship between you and your customers.

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Futuristic design with the text "N.O.V.A. Next-Gen Operations for Vulnerability & Antifraud" surrounded by digital circuit elements.

Managed services

N.O.V.A. (Next‑Gen Operations for Vulnerability & Antifraud) operates as a Fusion Center, bringing together certified professionals, advanced technologies, analytics, and threat intelligence to continuously orchestrate prevention, detection, and response.

Delivered through pure or hybrid as‑a‑Service models, N.O.V.A. enables organizations to rapidly activate scalable operational capabilities, reducing response times, complexity, and costs—without the need for internal investment in specialized skills or resources.

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